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Refund policy

We only accept store credit or exchanges up to 10 days after delivery, if the item is unused and in its original condition. We will credit the full order amount minus the shipping costs for the return or exchange.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@Bontika.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at info@Bontika.com.